Call Centre Agents Wanted

Call Centre Agents Wanted. CALL CENTRE AGENTS X3 POSITIONS

REF NO: HR4/4/3/1/CCA/UIF

SALARY : R176 310 per annum

CENTRE: Unemployment Insurance Fund: Pretoria

Call Centre Agents Wanted

REQUIREMENTS : Grade 12 Certificate / equivalent. No experience required.

DUTIES :Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Batho Pele Principles, Call Centre Operating System. Skills: Communication (verbal and written), Listening, Computer Literacy, Interpersonal, Customer Focused. Provide inbound and outbound calls services. Render helpdesk services. Maintain the employer database.

ENQUIRIES :Ms JN Twala and Mr NG Kgatle Tel No: (012) 337 1855/1563

APPLICATIONS : : : Chief Director: Human Resources Management, P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.

FOR ATTENTION : Sub- directorate: Human Resources Management, UIF

CLOSING DATE 18 November 2022 at 16:00

NOTE: Instruction: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents.

Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed and initialled by the applicant. Failure to fully complete, initial and sign this form may lead to disqualification of the application during the selection process.

ONLY a fully completed, initialled and signed new form Z83 (Section A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently updated comprehensive CV (with detailed previous experience) is required.

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This position/ posts was advertised from DPSA.