ICT SUPPORT TECHNICIAN: REF NO: EMS/ICT05/02/2021 (X2 POSTS)
SALARY : R173 703 per.annum (plus benefits)
CENTRE : Gauteng Emergency Medical Services (MIDRAND)
REQUIREMENTS : Grade 12 and NQF level 6 National Diploma as recognized by SAQA in IT, with
2 years’ experience in ICT end user support. Training in CompTIA A+, N+ or
ITIL version 3 professional certificate will be advantageous. Knowledge of MS
Active directory. Knowledge and experience in LAN and WAN support,
supporting transversal systems (Persal, BAS, SRM and Microsoft packages)
Ability to work under pressure and customer focused. Good problem solving
and communications skills. Valid Driver’s license.
DUTIES : Provide technical support for all users in the department by ensuring that all
computers are installed with standard and approved software, all computers
are joined to the organisational domain and installed with anti-virus software.
Provide support to call centre technical systems and end users. Attend to
incidents logged through the service desk. Perform network troubleshooting
and support. Maintain user accounts and computer accounts management.
Maintain IT asset audit Compile technical reports for faulty IT equipment.
Willingness to work and provide technical support 24/7/365 days including be
standby/ overtime as and when required.
ENQUIRIES : Ms. MM Setshedi Tel No: 011 564 2219
CLOSING DATE : 22 October 2021
APPLICATIONS : Applications must be delivered to Emergency Medical Services, Continuity SA,
Growth Point Business Park, Corner Old Pretoria Road and Tonetti Street,
Midrand or Posted to P.O Box 8311 Halfway House 1685.
NOTE : Applications must be submitted on the new Form Z83 obtainable from any
Public Service Department and must be accompanied by a comprehensive CV,
ID and qualifications. Drivers’ License and registration certificate must be
attached if required. Required documents need not be certified when applying
for a post, only shortlisted Candidates will be required to submit certified
documents on or before the day of the interview following Communication from
HR. Applicants who do not comply with the above-mentioned requirements will
not be considered.